Privacy Policy

Last updated: May 19, 2026

1. Information We Collect

We collect information you provide directly to us when you create an account, place an order, or contact customer support. This includes your name, email address, phone number, delivery address, and payment details. We also automatically collect certain usage information such as IP address, browser type, pages visited, and session duration.

2. How We Use Your Information

We use the information we collect to process orders and deliver products, send order confirmations and shipping updates, respond to your comments and questions, send marketing communications (with your consent), monitor and analyze usage to improve our services, and detect and prevent fraudulent transactions.

3. Sharing of Information

We may share your personal information with courier services (Pathao, Steadfast, RedX, CarryBee) to fulfill your orders, payment processors (bKash, Nagad) to process transactions, and service providers who assist in our operations. We do not sell or rent your personal data to third parties for marketing purposes.

4. Data Security

We implement industry-standard security measures including SSL encryption for all data transmissions, secure storage of payment information, and regular security audits. However, no method of internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies

We use cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, analyze site traffic, and serve relevant advertisements. You can control cookies through your browser settings, although disabling them may affect site functionality.

6. Your Rights

You have the right to access, correct, or delete your personal data at any time. You may also request that we restrict or stop processing your data. To exercise these rights, contact us at shoptalkbd@gmail.com.